Availability, Performance and Problem Management Software, Hardware, Services and Research Papers

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Availability, Performance and Problem Management

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Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations

by Vision Solutions

April 2008 - (Free Research) This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions.

(WHITE PAPER)

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Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems

by Vision Solutions

September 2009 - (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization.

(WHITE PAPER)

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Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center

by Akorri

November 2009 - (Free Research) This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.

(PODCAST)

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The Secret to Maximizing Virtualization ROI in the Dynamic Data Center

by Akorri

November 2009 - (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.

(WEBCAST)

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THINKStrategies - On-Demand Business Intelligence Solutions: A New Way to Achieve Your Corporate Objectives in Today's Challenging Economy

by SAP BusinessObjects

May 2009 - (Free Research) The macro-market trends of Globalization and eCommerce are making it more important than ever for corporate executives and end users to access critical information to make effective business decisions. This paper will examine how a new generation of SaaS-based BI solutions is responding to the escalating challenges facing companies of all sizes.

(WHITE PAPER)

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Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email

by Mimecast

August 2009 - (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.

(WHITE PAPER)

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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft

by Nimsoft, Inc.

November 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.

(CASE STUDY)

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Help Desk vs. Service Desk: Which One is Right for You

by Numara Software

March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.

(WHITE PAPER)

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E-book: Automate configuration changes and save your data center millions

by BMC Software, Inc

November 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.

(EBOOK)

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Gartner's Magic Quadrant for IT Event Correlation and Analysis

by BMC Software, Inc

November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.

(ANALYST BRIEF)

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Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency

by BMC Software, Inc

November 2009 - (Free Research) To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.

(WHITE PAPER)

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Realizing ITIL V3: Top Technologies to Drive Value

by Hewlett-Packard Company

August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.

(WHITE PAPER)

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Data Center Automation - A Forrester 2008 Report

by Hewlett-Packard Company

April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.

(ANALYST REPORT)

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ROI on Network Efficiency: Customer Case Study

by Hewlett-Packard Company

February 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.

(CASE STUDY)

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The 10 Worst Practices for Technical Support and How to Overcome Them

by NTR Global

October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.

(WHITE PAPER)

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"up.time 5" by uptime software - Free 30 Day Trial!

by uptime software inc.

October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.

(TRIAL SOFTWARE)

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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint

by IBM

December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?

(WHITE PAPER)

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Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures

by VM6 Software

October 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.

(WHITE PAPER)

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Distributed IT Infrastructures: Alternative Approaches

by VM6 Software

October 2009 - (Free Research) This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.

(WHITE PAPER)

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eBook: Managed SAP Hosting - Determining If It's Right For Your Business

by Freudenberg IT

June 2009 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider.

(EBOOK)

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Dell's SMART Approach to Workload Automation

by BMC Software, Inc

April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.

(WHITE PAPER)

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SharePoint E-zine Volume 13: Nailing Down SharePoint Service-Level Agreements

by SearchWinIT

August 2009 - (Free Research) Set the terms for server availability in your SharePoint governance document as part of a service-level agreement. Learn in this month's issue how to create realistic metrics that go hand in hand with governance policies. Looking for a hosting provider for your SharePoint installation? Find out which questions to ask to get the best deal.

(EZINE)

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Get More Virtual: Protecting Microsoft Applications with Dell and VMware vSphere 4

by Dell and VMware

October 2009 - (Free Research) Watch this webcast to learn how to ensure application security and availability in your VMware environment. Discover how to provide quick recovery of applications and how to use automation for server application protection.

(WEBCAST)

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Virtualization Management Approach Enables Dynamic Cloud Infrastructure

by Opalis Software, Inc.

July 2009 - (Free Research) To keep services humming in a virtual environment companies must move beyond manual management. With so many services running in virtual environments, companies are searching for the best way to manage physical and virtual services. The goal is to reduce costs, increase standardization and deliver higher quality without virtual sprawl.

(WHITE PAPER)

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Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs

by Citrix

May 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.

(WHITE PAPER)

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