Change and Configuration Management Software, Hardware, Services and Research Papers

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Change and Configuration Management

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Numara Track It! - Change Management Webinar

by Numara Software

June 08, 2009 - (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...

(WEBCAST)

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Configuration Management: Creating a functional CMDB is achievable in your lifetime

by Numara Software

February 19, 2009 - (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.

(WEBCAST)

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Change Management: Reduce the Chaos by Taking Control

by Numara Software

February 19, 2009 - (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.

(WEBCAST)

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ITIL for the Real World

by Numara Software

January 06, 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.

(WEBCAST)

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Practical and Flexible IT Service Management for the Real World

by Numara Software

January 06, 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.

(WEBCAST)

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E-book: Automate configuration changes and save your data center millions

by BMC Software, Inc

November 03, 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.

(EBOOK)

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Gartner's Magic Quadrant for IT Event Correlation and Analysis

by BMC Software, Inc

November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.

(ANALYST BRIEF)

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Best Practice Insights: ITIL Service Operation

by BMC Software, Inc

November 03, 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.

(SCREENCAST)

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Automate Virtualization in Your Data Center - EMA Analyst Report

by Hewlett-Packard Company

December 22, 2008 - (Free Research) This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.

(WHITE PAPER)

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Realizing ITIL V3: Top Technologies to Drive Value

by Hewlett-Packard Company

August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.

(WHITE PAPER)

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Data Center Automation - A Forrester 2008 Report

by Hewlett-Packard Company

April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.

(ANALYST REPORT)

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Driving Effective Software Quality to Address Application Complexity

by Hewlett-Packard Company

December 2009 - (Free Research) Join Melinda Ballou as she answers how organizations can be successful and maintain high-performing business-critical software with fewer resources and strategies for successful quality adoption.

(WEBCAST)

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Giving Service Companies a Fast Start

by SAP AG

March 2009 - (Free Research) Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.

(WHITE PAPER)

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Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance

by Shavlik Technologies

July 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.

(CASE STUDY)

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Real Time Data Integration: Using Change Data Capture Technology with Microsoft SSIS

by Attunity

July 2008 - (Free Research) Change data capture (CDC) technology has become a strategic component of many data warehouse and business intelligence (BI) architectures. Read this paper and learn how to use change date capture technology with Microsoft SQL server intergration services in real time.

(WHITE PAPER)

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eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost

by HP

October 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.

(EBOOK)

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Five CIO Challenges Addressed by Better Change Management

by IBM

March 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.

(WHITE PAPER)

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Driving Business Success with Software Reuse

by IBM

March 2008 - (Free Research) This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts.

(WHITE PAPER)

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Getting Virtualization Right: Five Virtualization Rules Every Organization Must Know

by Hewlett-Packard Company

July 2009 - (Free Research) HP has a long and proud tradition of partnering with technology leaders to help ensure success in both good economies and bad. This paper provides practical advice and insight into the rules these leaders followed to realize the full potential of virtualization.

(WHITE PAPER)

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Software Testing Vol.3: This Issue of Software Testing Delves Into Mobile Application and Regression Testing

by SearchSoftwareQuality.com

July 2009 - (Free Research) This ezine covers the topic of testing and retesting defects and cites the Blackberry blackouts of 2007 and 2008 as examples of issues that could have been detected by regressing testing.

(EZINE)

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SOFTWARE TESTING: New software testing technologies bring new challenges

by SearchSoftwareQuality.com

March 2009 - (Free Research) This first issue of SearchSoftwareQuality.com's Software Testing E-zine covers two new technology areas - virtualization and rich Internet applications (RIAs) - that are changing software testing approaches and presenting new challenges.

(EZINE)

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Virtualization Management Approach Enables Dynamic Cloud Infrastructure

by Opalis Software, Inc.

July 2009 - (Free Research) To keep services humming in a virtual environment companies must move beyond manual management. With so many services running in virtual environments, companies are searching for the best way to manage physical and virtual services. The goal is to reduce costs, increase standardization and deliver higher quality without virtual sprawl.

(WHITE PAPER)

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Citrix XenServer - Enterprise-Class, Cloud-Proven Virtualization. Free.

by Citrix

July 2009 - (Free Research) XenServer is the only free, enterprise-class virtualization platform. With powerful features such as live migration and centralized multi-node management, your datacenter is instantly smaller and smarter. For free. You can't afford not to download it now.

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Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff

by Tripwire, Inc.

October 2009 - (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.

(CASE STUDY)

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Modernizing Your Legacy AS/400 applications

by Hewlett-Packard Company

July 2008 - (Free Research) With recent AS/400 announcements, companies operating on the AS/400 today have a decision to make—rehost, rewrite, or replace. The key thing to remember when migrating your AS/400 application infrastructure is that it is all about delivering the intended business outcome— generating new services to win new customers.

(WHITE PAPER)

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