Managed Service Provider (MSP) Software, Hardware, Services and Research Papers

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Managed Service Provider (MSP)

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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft

by Nimsoft, Inc.

November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.

(CASE STUDY)

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Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider

by AT&T Corp

October 30, 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.

(EGUIDE)

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The Future Carrier Network: Adopting New Outsourcing Business Models

by Alcatel-Lucent

November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.

(WHITE PAPER)

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Presentation Transcript: Strategic Steps for Moving to LTE

by Alcatel-Lucent

October 2009 - (Free Research) The growing success of mobile data services and of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This presentation transcript takes a look at how LTE, the next generation of wireless network, is dealing with these challenges while taking the user experience to the next level.

(PRESENTATION TRANSCRIPT)

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Evaluating the Advantages and Pitfalls of SAP Managed Hosting

by Freudenberg IT

June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.

(WEBCAST)

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True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach

by Sprint

July 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.

(ANALYST REPORT)

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A Business in the Clouds: How ISVs, Service Providers, and Service Centered Businesses Can Build a Successful SaaS Applications Offering

by LongJump

October 2009 - (Free Research) This paper explores the overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management and partner support. This paper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy.

(WHITE PAPER)

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Business Process Management Best Practices

by PointSource

October 2009 - (Free Research) The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.

(EGUIDE)

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Agosto Takes Managed Services to a New Level with Google Apps

by Google Apps Authorized Reseller Program

October 2009 - (Free Research) Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.

(CASE STUDY)

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Strategic Steps for Moving to LTE

by Alcatel-Lucent

September 2009 - (Free Research) The growing success of mobile data services and the success of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This videocast takes a look at how LTE, the next generation of wireless networking, is dealing with these challenges while taking the user experience to the next level.

(VIDEO)

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Introduction to CloudController

by InContinuum Software

September 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.

(WEBCAST)

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What Do Application Developers Want?

by Alcatel-Lucent

October 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast examines application developers' needs and how network providers can improve their relationships with developers.

(PODCAST)

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Why Do Network Providers Need Application Developers?

by Alcatel-Lucent

October 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers.

(PODCAST)

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Two Paths to Service Class Packet Optical

by ECI Telecom

September 2009 - (Free Research) As services shift to IP protocols and bandwidth demands grow, Wireline Telcos and Cable MSOs alike must evolve their infrastructures to become IP centric. Read this whitepaper to learn more about the two paths service providers are taking to get to this new infrastructure and how they both end up in the same place.

(WHITE PAPER)

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Offering the Cloud to your Clients

by Google Apps Authorized Reseller Program

September 2009 - (Free Research) In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.

(WEBCAST)

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Podcast- Computing as a Service- New Models for Scaling Your Online Business

by Rackspace Hosting & Limelight Networks

September 2009 - (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences.

(PODCAST)

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eGuide: Hosted and Managed VoIP Fundamentals

by 8x8, Inc.

July 2009 - (Free Research) Check out this e-guide to learn about the differences between hosted and managed VoIP solutions, which will help you decide if outsourcing VoIP is right for your organization.

(EGUIDE)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT

by Dorado Software

November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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IT Briefing: Using Cloud Computing to Accelerate your UC Deployment

by Smoothstone IP Communications

June 2009 - (Free Research) In this IT briefing, Zeus Kerravala, SVP of Enterprise Research from Yankee Group, will define unified communications, provide an overview of cloud computing based UC services, describe the corporate benefits of cloud computing and provide practical advice for companies that want to explore this as a viable deployment option.

(IT BRIEFING)

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Managed VoIP: More Cost Effective Than You Think

by Orange Business Services

July 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.

(WHITE PAPER)

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Network Boost: control all data in your network and accelerate your data exchanges

by Orange Business Services

April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.

(PRODUCT OVERVIEW)

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VDI Expert Series: Reduce Desktop Management Costs While Increasing IT Security & Agility

by Citrix

August 2009 - (Free Research) This webcast explores the cost saving benefits of virtual desktops. Gain insight into implementing a more secure and accessible enterprise desktop environment. Discover how this technology has transformed business operations by reducing management and support costs.

(WEBCAST)

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Achieving SaaS Security with LiveVault® Online Server Backup

by Iron Mountain Digital

September 2008 - (Free Research) This paper addresses the major concerns you should consider when selecting an online backup service and demonstrates how LiveVault Service address each.

(WHITE PAPER)

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IPControl - automated IP Address Management & DNS/DHCP server configuration

by BT Diamond IP

IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.

(SOFTWARE PRODUCT)

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E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture

by Alcatel-Lucent

September 2009 - (Free Research) Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture.

(EGUIDE)

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