Workforce Management Software, Hardware, Services and Research Papers

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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions

by Global Knowledge

September 21, 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.

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How to Ensure That Your Employees Will Want to Use CRM

by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

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Succession Planning in Your IT Organization

by SkillSoft Corporation

December 01, 2008 - (Free Research) In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.

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Why You Should Take a Holistic Approach to ITIL and Service Support

by BMC Software, Inc

June 15, 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

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Ride the Express Lane in the Journey to Speed ITIL® Adoption

by BMC Software, Inc

June 15, 2009 - (Free Research) The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...

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Unlock the Hidden IT Opportunities in Troubled Economic Times

by BMC Software, Inc

June 15, 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...

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Global Delivery: A Course to High Performance in a Multi-Polar World

by Accenture

February 18, 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.

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BusinessWeek Research: Talent Management - The New Business Imperative

by SAP America Inc

August 2007 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.

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Human Capital Management: How Top Organizations Drive Company Profits Efficiently

by SAP America Inc

January 2007 - (Free Research) The study finds that the best human capital management organizations constantly reassess their processes to strike a balance in the drive to optimize efficiency, cost, and service delivery in a continually changing environment.

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Leveraging the Talent Supply Chain for a Competitive Advantage

by SAP America Inc

January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.

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