Business Process Management (BPM) Software, Hardware, Services and Research Papers

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Business Process Management (BPM)

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Business Resiliency for a Smarter Planet: New, Affordable Ways to Ensure IBM Power Systems Availability

by Vision Solutions

March 05, 2009 - (Free Research) Do you have the right technologies to compete in today's economic times? IBM's Dynamic Infrastructure™ initiative combined with Resilience 2.0 technologies from Vision Solutions deliver a secure, virtualized, energy efficient, and highly resilient IT environment for businesses of any size.

(WEBCAST)

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How to develop the right skills to make selling UC profitable for your business

by Catalyst Telecom

November 05, 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.

(EGUIDE)

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Complex Event Processing and Service-Oriented Architecture

by Progress Software, Inc.

October 30, 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives.

(WEBCAST)

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Winning the Future: The Business Case for Rapid Transformation

by Progress Software

August 27, 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.

(EBOOK)

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Support Global Expansion with Trade and Financial Compliance

by SAP America Inc

November 05, 2009 - (Free Research) The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level.

(ANALYST BRIEF)

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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service

by Microsoft

June 05, 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.

(CASE STUDY)

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Five Requirements for Greater Efficiency During IT Failures

by Hewlett-Packard Company

June 18, 2009 - (Free Research) For many companies, the upside to a down economy is an opportunity to consolidate IT operations. Read this white paper for five requirements to attain greater IT efficiency.

(WHITE PAPER)

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Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence

by myDIALS Inc.

November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.

(WHITE PAPER)

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Managing Assets with Numara® Track-It! (including Bar Code)

by Numara Software

March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.

(WEBCAST)

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Numara® FootPrints Change Management: Solutions for Automating and Managing Change

by Numara Software

March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.

(WEBCAST)

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Practical and Flexible Business Process Automation with Numara FootPrints 9

by Numara Software

February 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business.

(WEBCAST)

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Configuration Management: Creating a functional CMDB is achievable in your lifetime

by Numara Software

February 2009 - (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.

(WEBCAST)

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Change Management: Reduce the Chaos by Taking Control

by Numara Software

February 2009 - (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.

(WEBCAST)

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ITIL for the Real World

by Numara Software

January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.

(WEBCAST)

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The Friendly Face of IT: User-friendly IT Management

by Numara Software

January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.

(WEBCAST)

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Practical and Flexible IT Service Management for the Real World

by Numara Software

January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.

(WEBCAST)

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Commodity Coding: Code It or Buy (Too Much of) It

by DataFlux Corporation

November 2009 - (Free Research) This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.

(WHITE PAPER)

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A Guide to the Value of Reliable Data in Retail Banking

by DataFlux Corporation

November 2009 - (Free Research) Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.

(WHITE PAPER)

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State of the Business Process Management Market 2008

by Oracle Corporation

August 2008 - (Free Research) Over the last few years, BPM has seen rapid growth because it succeeds where earlier approaches have failed -— uniting business strategists and technologists together with a shared set of tools to accomplish common goals. The future promises even more explosive growth as BPM products continue to mature. Read on to learn more.

(WHITE PAPER)

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E-book: Automate configuration changes and save your data center millions

by BMC Software, Inc

November 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.

(EBOOK)

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Gartner's Magic Quadrant for IT Event Correlation and Analysis

by BMC Software, Inc

November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.

(ANALYST BRIEF)

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Best Practice Insights: ITIL Service Operation

by BMC Software, Inc

November 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.

(SCREENCAST)

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BMC Service Automation: The next step in the evolution of Business Service Management

by BMC Software, Inc

November 2009 - (Free Research) As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution.

(ANALYST BRIEF)

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eBook: The BPM Payoff

by SearchCIO.com

November 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.

(WHITE PAPER)

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Realizing ITIL V3: Top Technologies to Drive Value

by Hewlett-Packard Company

August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.

(WHITE PAPER)

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