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Backup as a service FAQ by
i365, A Seagate Company
November 23, 2009 - Trying to decide if online backup, or backup as a service, will be beneficial to your small-midsized business (SMB)? John Merryman, services director for recovery services at GlassHouse Technologies Inc., discusses the benefits and drawbacks of online backup today. His answers are also available as an MP3 download.
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Best Practice Insights: ITIL Service Operation by
BMC Software, Inc
November 03, 2009 - Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
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Best Practices for Building Partnerships Between Network Providers by
Alcatel-Lucent
October 02, 2009 - Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. But energizing such an ecosystem takes careful planning. This podcast discusses the lessons learned in the market for working well with application developers, and best practices for network providers.
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Best Practices for Network Transformation for Carrier Ethernet Services by
ECI Telecom
May 17, 2009 - ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by
Oracle Corporation
January 26, 2009 - One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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Best Practices: Effectively Protect Your Mobile Devices by
ESET
November 03, 2009 - ESET Mobile Antivirus has low CPU, memory requirements and compact updates which minimize data bandwidth usage. It will protect email attachments and other files being transferred or accessed without impacting performance and will keep your mobile phone safe -- even between signature updates.
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Blue Coat and VMware by
Blue Coat
December 26, 2008 - Check out this solution brief to see how the joint Blue Coat and VMware solution enables IT organizations to consolidate servers and perform disaster recovery operations in real-time, without the risk of performance degradation due to latency or limited bandwidth.
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Blue Coat WebFilter by
Blue Coat
December 31, 2008 - Review this brief data sheet to learn how WebFilter helps prevent Internet attacks from spyware, phishing, peer-to-peer (P2P) traffic, viral content and more. WebFilter also includes Dynamic Real-Time Rating (DRTR), a patented technology that can instantly categorize Web sites when a user attempts to access them.
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Boom in Mobile Data Creates Backhaul Urgency by
Alcatel-Lucent
March 26, 2009 - This paper will identify the challenges mobile operators face in the current environment; outline the steps they can take to evolve the backhaul network to support greater capacity at lower cost; and examine the role of a trusted partner in helping implement a mobile backhaul solution that meets their specific business imperatives.
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BPM and SOA: Better Together by
IBM
October 05, 2009 - SOA standards, such as Web Services, make information resources and task automation applications available yet loosely integrated for process designers to use and reuse at will. Thus processes modeled with BPM tools can be rapidly implemented in production via SOA infrastructure.
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BPM Blueworks: The Easy On-Ramp to Business Process Management (BPM) by
IBM
October 16, 2009 - With BPM BlueWorks from IBM, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM Business Designs, discover and contribute industry-specific BPM content and participate easily in the community. See how today.
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BPM SOA and Web 2.0: Business Transformation or Train Wreck? by
Oracle Corporation
August 14, 2008 - The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models.
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Branch Modernization by
Microsoft
June 01, 2009 - Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
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Building a Powerful, Resilient, Affordable IT Infrastructure by
CompuCom and IBM
October 09, 2009 - Small and midsize companies with strapped IT budgets and limited IT resources do not have to be limited to inflexible, inefficient IT infrastructures that offer unreliable IT services. Instead, smaller companies can empower their IT environments through virtualization, optimizing assets and realizing new opportunities for efficiency.
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Business Analytics and Optimization for the Intelligent Enterprise by
IBM
April 08, 2009 - Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
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Business Communication Tools for Tough Times by
Cisco Systems, Inc.
August 14, 2009 - Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.
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Business Process Management Best Practices by
PointSource
October 01, 2009 - The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.
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Business Process Management Enabled by SOA by
PointSource
March 26, 2009 - The purpose in this IBM Redpaper is to introduce you to the concepts used in the IBM BPM Enabled by SOA methodology. The IBM® Business Process Management (BPM) Enabled by SOA Method provides a structured process for developing an organization's cross-functional, customer-focused, end-to-end core business processes.
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Business Productivity with Microsoft Online Services by
Microsoft
September 15, 2009 - This data sheets examines how Microsoft Online Services can give your business the powerful productivity capabilities of Microsoft Exchange Server, Microsoft Office SharePoint Server, Microsoft Office Communications Server, and Microsoft Office Live Meeting —all hosted online.
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Business Ready Virtualization for the Data Center by
Dell, Inc.
June 09, 2009 - Dell is committed to driving the cost and complexity out of virtualization, helping you accelerate adoption and achieve cost savings sooner without sacrificing productivity. Read this solution guide to learn about Dell's Business Ready Virtualization Configurations.
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Butler Group Technology Audit for Blaze Advisor 6.5 by
FICO
October 01, 2008 - Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository.
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Buyer’s Guide for Compliance Solutions by
Oracle Corporation
February 13, 2009 - This document presents an overview of the Sarbanes-Oxley Act (SOX), Gramm-Leach-Bliley Act (GLB), and Health Insurance Portability & Accountability (HIPAA). It then translates these mandates into identity management requirements and challenges; defines and describes the reference model, and applies the reference model to the mandates.
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