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Harnessing the Power of ITIL by
SkillSoft Corporation
December 01, 2008 - ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.
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HEALTHsuite® - Claims Processing Software by
RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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Help Desk vs. Service Desk: Which One is Right for You by
Numara Software
March 05, 2009 - This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
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High Availability with Oracle Database 11g Release 2 by
Oracle Corporation
September 25, 2009 - This white paper reviews the common causes of application downtime and discusses Oracle's Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle's proven high availability technologies.
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Hitachi Consulting Sees Its Way to Application Control with Blue Coat by
Blue Coat
October 22, 2009 - With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.
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HotSchedules Customer Case Study by
Dell and Microsoft
December 12, 2008 - In this case study read how Hot Schedules needed to design and deploy a new data center infrastructure that could accommodate rapid annual business growth while also controlling hardware acquisition and power consumption costs.
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HotSchedules Customer Video by
Dell and Microsoft
December 12, 2008 - In this video case study watch and learn how Dell Global Infrastructure Consulting Services HotSchedules deployed a virtualized server infrastructure with Microsoft Windows Server 2008 Hyper-V.
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How Do You Evaluate Which On-Demand CRM Solution is Right for You? by
Oracle Corporation
January 08, 2009 - The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
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How IT Can Help Companies Make Better, Faster Decisions by
SAP AG
October 30, 2009 - IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
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How Outsourcing Drives Business Process Improvements by
CompuCom Systems, Inc.
June 01, 2009 - More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
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How Technology Can Help You Expand Your Business by
SAP AG
December 01, 2007 - Your company's growing fast. Your days are consumed with the flurry of activities it takes to manage that expansion. With the right business management software, you can integrate your business, improve customer service, make more informed business decisions, and move into online sales.
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How to Achieve 100% Electronic AR Invoicing by
Esker Inc.
October 05, 2009 - This paper illustrates that solutions exist today, both as traditional software and Software as a Service, with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing.
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How to Address the Federal Government’s Records Management Challenges by
IBM
March 14, 2009 - This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges.
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How to Become an SOA Superhero by
IBM
February 11, 2009 - This brochure shows how you can be a superhero by making WebSphere MQ the messaging backbone for your SOA, creating a common connection for the free flow of information.
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How to Get Ahead in a Challenging Economy by
Cisco Systems, Inc.
August 14, 2009 - Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
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How Vulnerable Are Your Cisco IOS Routers? by
Global Knowledge
May 13, 2009 - It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.
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HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by
Hewlett-Packard Company
September 01, 2009 - Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
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